Privacy Policy

At Grand Katani TDI, we respect your privacy and are committed to protecting any personal information you share with us through our website.

Information We Collect

When you visit our website or contact us through online forms, phone, WhatsApp, email, or enquiry options, we may collect basic information such as:

• Name
• Phone Number
• Email Address
• Message Details
• Booking Enquiry
• Feedback
• Order Related Information

How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Confirm table bookings, orders, or service requests
• Share restaurant-related updates, offers, or important information
• Improve our food, service, website, and customer experience
• Handle feedback, complaints, or customer support requests

Sharing of Information

We do not sell, rent, or trade your personal information to any third party. Your information may only be shared with trusted service providers when required for website operation, communication, delivery, booking, payment processing, or legal compliance.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience, understand website traffic, and improve our online services. You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party platforms such as Google Maps, food delivery platforms, social media pages, review websites, or payment gateways. We are not responsible for the privacy practices or content of these third-party websites.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online method of transmission or storage is completely secure.

Customer Rights

You may contact us to update, correct, or request deletion of your personal information, subject to applicable legal and business requirements.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.